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Our new TM4 USB telephone interface

Our latest interface, the Telemate Four USB Recording Adaptor (TM4-USB) allows you to connect your telephone to your PC to record telephone conversations. It is a plug and play device, which is easily connected to any telephone with a detachable handset.

The Telemate Four Recording Adaptor is ideal for recording telephone conversations for later reference in order to confirm details of the conversation, such as order quantity, agreed price, name, telephone number, address or credit card details. It is also extremely useful for recording telephone interviews and conferences for later transcription or minute taking.

It is a valuable training tool, allowing you to record sales and customer service calls for later analysis to enable you to develop appropriate training for Customer Contact staff.
Advantages:
  • Easy customer installation
  • Simple to use
  • Amplified to allow balanced recording of far end and near end voice.
  • High quality recording
  • Suitable for digital telephone systems and VoIP Telephones
  • Selector switch for different telephone handset wiring.
  • Record level control.
  • Powered from USB port - does not require batteries or Plug Pack.
  • Small and compact

To download brochure, click here. (Requires Acrobat Reader)

To request more information, please contact us here.

 

Interface Connection Types

Connects to most digital PBXs:

  • Alcatel 4200/4400
  • Ascotel 2020
  • Aspect ACD
  • Avaya Merlin Magic
  • Basic Rate ISDN (ISDN2)
  • Bosch Integral
  • Bosch Integral
  • Comdial Impact SCS
  • Ericsson BusinessPhone
  • Ericsson MD110
  • Intecom Intecom E (2 wire only)
  • Inter-tel AXXESS
  • Lucent Definity 2 wire
  • Lucent Definity 4 wire
  • NEC NEAX 1000, 2000, 2400, Electra Elite, Professional
  • Nitsuko i-Series
  • Nortel Meridian M1
  • Nortel Norstar
  • Nortel SL100
  • Seimens Hicom Optiset E
  • Telrad IS (2 wire only)
  • Allows clear recording of both parties in conversations
  • Allows recording of all "hands free" conversations
  • Tamper-proof
  • Can be mixed with analogue and ISDN boards

 

Direct connection to digital trunks
  • Records both sides of conversation with perfect clarity
  • Uses on/off hook data to start/stop messages
  • Records hands free conversations
  • Sends D-channel information to recorder (CLI, dialled number etc.)
  • No extra wiring from handset required
  • Tamper-proof
  • Often more economic than recording every extension telephone
  • Can be mixed with analogue or DDC input boards

Telemate Two - Deluxe Telephone Recorder Interface Unit
  • Provides high quality reproduction from any telephone
  • Records hands-free conversations as well as live meetings
  • In-built head set amplifier and volume control (Plantronics compatible)
  • Allows manual control of recording
  • Operates with any brand voice logging recorder
  • Inserts optional warning tone in accordance with Australian Communication Authority standards. Quad transformer design for perfect clarity and isolation
  • Sits near the telephone and utilizes existing cable pairs.
 
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