Electrodata, the Call Recording specialists to the world, have today announced that the Westfield Group (ASX – WDC), a global leader in retail property development and investment, have selected the ‘Electrodata Advantage Classic’ VoIP call recording solution to capture, search, replay and monitor communications for Westfield corporate headquarters in Sydney, Australia. The Electrodata solution will be used to improve the provision of security services, customer satisfaction and operational efficiency across Westfield investments and subsidiaries in the Asia-Pacific region.

“Our current VoIP recorder is part of a strategic upgrade to our entire communications system, and we have been impressed by how Electrodata’s technical staff made the transition as smooth as possible. We have used Electrodata recorders for more than a decade, and are pleased to see that their high levels of service and technical capability remain undiminished.

“Westfield’s decision to adopt the Advantage Classic VoIP solution is further evidence of the value added to enterprise users operations by Electrodata solutions” said Chris McLean, Export Business Development Manager for Electrodata. “Our in-house development team offers technical expertise and customer response capabilities that are unmatched by call recording vendors worldwide. We have been proud to deliver a VoIP recording solution to Westfield that offers the potential to further improve their exceptional security and operational efficiency.”

To learn more about the Electrodata Call Recording range, http://www.electrodata.com.au

For more information on the Westfield Group, http://westfield.com