Q.

What are the advantages inpurchasing a voice logging recorder?

A.

In acting as a silent third party on the voice and/or radio calls made by your businessor yourself, a voice logging recorder can by its very presence alone, improve the standard ofcourtesy and efficiency of your staff. Invariably dispute levels fall dramatically as soon as arecorder is installed. When a dispute does arise, management is better able to resolve it to thesatisfaction of all parties from a voice record of the transaction in question. When telephonestaff are being trained, recorders are invaluable for showing how the job should (and shouldnot) be done. Electrodata in particular have a reputation for recording calls where reliability is acrucial factor.