Electrodata's Customer Service Staff provide the quick response demanded by critical users.
A wide range of support options is available to suit the needs of all users. Feel free to contact us to discuss support options. We have telephone help desk support, remote diagnostic support, and on-site support options during Business Hours, as well as full 24 x 7 coverage if required. Our products are designed with inbuilt diagnostic tools to assist the team in resolving issues quickly.
Our technical people have the broad range of skills required to deliver rapid and reliable service. Currently we have 2 technical support teams, one in Sydney and the other in Melbourne.
The teams understand the importance of voice recording and are committed to continually improving our support procedures to provide excellent customer service.
Link to report fault, ask for information about maintenance options, or . . .
We are committed to improving our service to you, our customers, so your feedback is valuable to help us improve.